Monday, October 4, 2010

Taking the opportunity tocomment on cell phone access

Rarely are we given an opportunity to comment on such an important issue.
This is such an opportunity and it has been made so easy. I urge all who
read this to do so, encourage others to do so or help someone to do so.
These comments are due to the FCC by October 15 and were sent to
pam.gregory@fcc.gov. let her hear our voices.

Docket #10-145
Accessibility of cell phones
I appreciate the extension of the deadline for comments on this very
important topic.

While it is nice that Applle has made a phone that is accessible out of the
box,not everyone will want to use a touch screen. Some people,like me, will
not have the patience for such a device. I saw a friend's I-pod touch over
the weekend and know I am in that category.

This leads me to my next point, that being that there must be options out
there; and that's not the case unless one is willing to invest money over
and above the cost of the cell phone. I, as a blind hard of hearing person,
should not have to do that. Right now, I have to pay $300 additional for
the cost of a screen reader to make my phone accessible as I cannot read the
menus, text messages or anything else on the phone. I then must invest
money to keep that software current, something a sighted person does not
have to do. That puts the cost of access at right around $500 over and
above the cost of the phone itself. Sighted people don't have to pay this
extra cost and neither should I. I am happy with Verizon, my current
carrier, and I don't want to switch just to obtain accessibility out of the
box. I should, like anyone else, be able to choose the carrier from whom I
want to obtain service.

As I wear hearing aids, I also had to test the phone in the store to make
sure it was going to work for me. Thankfully it did and the representative
in the verizon store knew something about the ratings system for hearing aid
compatibility (HAC). In the past, I've had to use a loop which added
additional cost to the phone. However, I've not had to use such a device
since 2006 and I'm not going back.

In conclusion, Apple has shown that accessibility out of the box is
possible. However, the I-phone is the only phone for which this is true.
Other manufacturers need to follow Apple's lead. It's good for business and
the consumer.

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